Frequently Asked Questions


You have questions, we have answers!


We offer affordable housing for qualified low-income applicants. We own apartment buildings in Sanford and Springvale and also provide Section 8 vouchers, also known as Housing Choice Vouchers, for the towns of Sanford, Springvale, Shapleigh, Acton, Lebanon, Alfred, North Berwick, Kennebunk and Wells. With an HCV, you will find housing with a landlord who meets HCV requirements. The property must be inspected and approved by SHA.

SHA-owned properties include a family housing complex (East Side Acres), Project based rental assistance for seniors (Village View), apartments for seniors (Sunset Towers and The Maples), apartments for people with disabilities (Sunset Towers) and assisted living (Mayflower Place.)
You can print an application from our website and mail it to us at: SHA, P.O. Box 1008, Sanford, ME 04073. You can also call us at 207-324-6747 and we will mail you an application(s.) Look at our website to see what buildings and programs we offer.
SHA staff reviews your application, date stamp it, enter all your information into our database and place your name on the waiting list of the buildings you qualify for. The date and time of your application determines your place on the waiting list.

We will send you confirmation that you are on the waiting list and for what buildings you qualify for. We will also send you a form to notify us if you have a change in address or other information that has changed since you applied for housing. You must tell us if you move or there is a different number to contact you. If your name comes to the top of the waiting list and we cannot find you, your application will be removed from the list.
NO, calling will not change your place on the list or affect how fast your name will come up on the list.
The Intake staff will contact you by mail for an appointment to come in and review your application. You must at10d that meeting or your application could be removed from the waiting list.

The interview will be a very important step and you must supply the following documents at that time:

  • Birth Certificates for all the members of your household
  • Social Security Cards for all members of your household
  • Proof of annual income can include; an award letter from Social Security or TANF; pay stubs from your present or previous jobs, income from child support or any income you receive
  • Proof of assets can include; checking and saving bank account statements, CD accounts; information if you own a home or have owned a home in the past
  • Landlord names, addresses and ph1 numbers
This is an important time for you to discuss any situations that you did not include on your application. We are required and do check your criminal background and contact previous landlords. We will verify your sources of income all to determine if you are eligible for our housing programs. If you were not born in the United States you or 1 member of your household must be a US Citizen.

The interview could take an hour so if you have young children try to make arrangements so your interview can be uninterrupted. We love kids don’t get us wrong, it is just easier when the kids are home.
Sunset Towers, East Side Acres, Village View, The Maples, and Mayflower Place.
The Housing Choice Voucher (HCV) program also known as Section 8, is a federal housing program to help low income families, elderly and persons with disabilities choose and lease or purchase safe, decent and affordable privately owned rental housing.
The SHA administers vouchers in the following towns; Sanford, Springvale, Acton, Shapleigh, Kennebunk, Wells, Kennebunk, N. Berwick, Alfred and Lebanon.
The general rule is you will pay the landlord 30% of your gross income, the SHA will pay the remaining rental amount on your behalf. This amount will vary depending on your income, the rental amount of the unit and the utilities you will be paying for in that apartment.
You will be given a packet of information that will be reviewed with you by your Occupancy Specialist. The information will inform you of program regulations and your obligations while you are a participant in the program.

You will also be given information on how much rent you can afford and what you need to bring with you when you are searching for an apartment. It is your responsibility to find an apartment to rent, we sometimes have a list of vacant units to assist you.
The landlord will fill out the information about the apartment and either you or they will bring the packet of information to our office. SHA will schedule an inspection of the unit to ensure that it is decent, safe and affordable for you and your family. All Section 8 apartments must pass the inspection and you should not move into an apartment until the inspection is completed and has passed. Do not sign a lease until all the paperwork is completed, if you do you will be responsible for the entire months rent.
Yes, you can move after the initial 1 year term of your lease has expired, but remember that the new apartment must be inspected before you move in.
You can be a participant in the program as long as you remain income eligible and have been in good standing as a tenant, abiding by all the provisions of your lease. SHA will review your income and family information every year and inspect your apartment. If you do not pay your rent or get evicted by your landlord you may lose your voucher and can no longer participate in the HCV program.
The Board of Commissioners meet the 2nd Tuesday of every month at the administrative building located on 17 School St. Sanford ME at 4:00 PM.
Here is a list of upcoming meeing dates:

April 13, 2021
May 11, 2021
June 8, 2021
July 13, 2021
August 10, 2021
September 14, 2021
October 12, 2021
November 9, 2021
December 8, 2021
January 11, 2022
February 8, 2022
March 8, 2022