Sanford Housing Authority

COVID-19 - Message from the Executive Director

---

Sanford Housing continues to monitor the COVID-19 virus and follow the CDC recommended precautions. Starting tomorrow, March 16, 2020, our Administrative Office at 17 School St. will be closed to the public. The office will remain closed until further notice. We feel that this measure is necessary to protect the public and our employees.

Even though the office will be closed, we will continue to work. We will be able to perform work across all divisions, including taking rent payments through the mail slot at 17 School St. and through the mail. Any face to face meetings will be conducted over the phone.

You can call our office at 324-6747, as you normally would, to talk to someone about any issue you may be having with your unit or tenancy. Please listen to the entire message to ensure you leave a message for the right person.

Our maintenance staff will continue to work, however, they will only be performing emergency health and safety orders and working on vacant units. They consult with the Executive Director on whether to process work orders and make repairs in units that are not emergencies, including after hours. It may take them a little longer to get to your unit than it normally would, but the work will get done.

Although we are attempting to keep things the same (but slightly different), there are a few things that will definitely change. Common areas will be closed for events. We recommend that you take precautions when gathering in a group. Handwashing is still the best proactive measure to take. Please continue to practice social distancing.

We are all navigating this uncharted territory together. Please do not hesitate to contact us if you have any questions.

Thank you for your patience and understanding as we all work through this to protect the most vulnerable in our community.